CNY Notice: Happy Year of Snake! From 28 to 30 Jan, there will be changes to the Same Day Delivery timings:
28 Jan – 1 to 5PM only
29 Jan – 1 to 5PM, 5 to 9PM & 7 to 11PM
30 Jan – 1 to 5PM & 5 to 9PM
Showroom will be closed during the same period. All operations will revert to normal from 31 Jan onwards!
Please expect slight delays in local & international deliveries during this CNY period. We will try our best to ensure that your package reaches you in the shortest time possible. Place your order early to enjoy your holidays folks!
We understand the excitement to receive your merchandise quickly to make it for an event or for your holiday. That is why we offer same day delivery service for your purchases.
If you prefer same day delivery, all you need to do is choose the Same Day Delivery! (Local) option and choose a delivery time slot before you checkout.
After filling up your information, you will proceed to the shipping method page, please remember to select the "Same Day Delivery" option. If the other shipping methods are selected, the time slots will NOT be applicable to the order, and we will proceed to ship via the shipping method chosen.
➤ Everyday (Mon-Sun) including Public Holidays, (unless stated otherwise) we offer 3 delivery time slots.
➊ Cut-off time 12pm, for delivery between 1pm-5pm
➋ Cut-off time 4pm, for delivery between 5pm-9pm
➌ Cut-off time 6pm, for delivery between 7pm-11pm
❗ IF NO TIME SLOT IS CHOSEN, DELIVERY WILL BE BETWEEN 5-9PM BY DEFAULT ❗
If you have forgotten to choose a time slot, please give us a call before the cut off time to have your parcel delivered within your desired time slot.
If you need an urgent request for same day delivery after the cut-off time, you may give our friendly customer service officer a call to check if the request can be fulfilled.
Please ensure that the correct shipping address with the unit number is provided. Also, please ensure that someone is home to receive the parcel (especially Condos). Any failed delivery will be chargeable of the driver's return fees and re-delivery fees.
For orders that are $90 and above, same day delivery is free of charge. For orders under $90, same day delivery is available at $9.50.